Frequently Asked Questions

Where are you located?

Hill Creek State Park

111 Spillway Road

Wellsboro, PA 16901

How do I get to the Timberline Glamping portion of the campground?

After entering Hill Creek State Park and checking in at the ranger station, head directly to your site. You will see the Timberline Glamping Tents and signs. Please remember, that the campground loops are designated for one-way traffic only to ensure the safety and convenience of all our guests.

Located in scenic Tioga County, the 407-acre Hills Creek State Park abounds in wildlife. 

Osprey, loon, and waterfowl visit the lake that boasts a variety of warmwater fish species.

When can I check in to my glamping site? 

Check-in is at 3:00 p.m. If you will arrive after sunset, contact us in advance for a code to access the park's front gate. You are also welcome to come early and enjoy the park, before proceeding to your tent at 3:00 p.m.

Is early check-in possible? 

Early check-in at 1 p.m. is subject to availability and requires prior purchase. You may add on Early Check-in during your reservation process online. 

What should I do if I arrive late, and the ranger station is closed? 

Using the gate code we provide you, enter the park and proceed to your tent but ensure to visit the ranger station the next morning for your vehicle pass.

What is the check-in procedure?

Guests should give their name at the ranger station for confirmation. If not listed, show your confirmation number/email, especially for last-minute bookings.

What is the check-out time and process? 

Check-out is at 10:00 a.m. Ensure all garbage is deposited in dumpsters upon leaving. Please turn on the ceiling fans and AC system with the thermostat to 70 degrees 'cool.'

What is included in the glamping site? 

The site includes a furnished tent with beds, linens, lamps, heating & A/C, a mini-fridge, Keurig coffee maker, hammocks, a charcoal grill, fire pit, and a picnic table. Additional add-ons can be purchased and ready for you inside your tent when you arrive.

What should I bring?

Remember to pack comfortable clothing, both beach and bath towels, food and cooking supplies, drinks, and your favorite people! Don't forget essentials like matches, charcoal, flashlight, bug spray, sunscreen, a good book, games, and hiking shoes. Enjoy your stay!

What is your cancelation policy?

INDIVIDUAL RESERVATION POLICIES

• Refundable Period: Cancel more than fourteen (14) days before your reservation and receive a refund of 90% of the total reservation amount.
• Non-Refundable Period: No refunds if you cancel within fourteen (14) days of check-in. You can gift your reservation to someone else.
• Cancellation Method: All cancelation need to be processed on the booking platform website. Simply log-in and find the reservation and choose to cancel or move the reservation. 
• Weather and Illness: No cancelations or refunds for bad weather or personal illness. We recommend that all individual reservations purchase the Trip Protection for greater flexibility in terms of weather. 

GROUP RESERVATION POLICIES

• Group Classification: Four or more sites are considered a Group Reservation.
• No Trip Protection: Not available for group bookings.
• Cancelation Deadline: Must email cancelations or changes at least 14 days before check-in. Otherwise, you’ll be charged the full amount.
• Deposit Policy: Group reservation deposits are non-refundable and non-transferable.

TRIP PROTECTION

Why Get It: Protects your trip against bad weather. 

When to Buy: When booking, just add it prior to checkout.  

Do you allow pets?

We love our furry Glampers! The Pet Fee will be added to your reservation prior to check out when you indicate you are bringing a pet. 

Timberline guests must follow all state park rules regarding pets. 

Key rules include:

• Pets may not be left unattended at the campsite for more than 30 minutes. Please understand that rangers may remove unattended pets if left for longer periods of time.
• Pets left confined inside a tent for the 30 minute window must be properly crated.
• You are financially responsible for any damage that is done to our accommodations by your pets.
• When on trails or around your campsite, pets must be confined, leashed or otherwise under physical control at all times. Leashes may not exceed six feet (6’) in length.

Are there bathrooms?

Absolutely...just a short walk from your site, beside Site 62. 

Does the tent have A/C and heat?

Our tents have a mini-split A/C and heating system to enhance your comfort. But remember, they're canvas-walled tents. On average, you can expect that the unit will offer a 5-15 degree difference from the exterior temperature. During the heat of the afternoons, the A/C has much less impact on the interior temperature. The cooling ability can be as much as 20 degrees cooler in the evenings. This difference is significant, but the system is not equivalent to central A/C. We recommend that you keep tents closed during the heat of mid-day to trap in the cooler conditioned air, open at night for a breeze, and layer up in cold months. Enjoy nature with a touch of comfort!

How many people are allowed at each glampsite?

Our sites comfortably sleep 4-6 guests, however, up to 8 guests are allowed per glampsite. You may bring a pack-n-play and/or air mattress to accommodate up to 8 guests per site. 

Can additional tents be pitched on the site?

The Glamping Accommodation takes up the majority of the campsite's tent pad. Setting up an additiional tent may not be possible. 

Is glamping still camping?

Yes, glamping is camping redefined with added comforts and luxuries. While you enjoy the great outdoors and activities typical of traditional camping, our tents offer enhancements like comfortable bedding and climate control to moderate temperatures, blending the natural charm of camping with modern conveniences. However, remember our accommodations have canvas exteriors; the climate control—A/C in summer and heating in winter—is designed to make your stay more comfortable but won’t replicate the indoor environment of a home. We suggest keeping tents closed during hot days and open at night to embrace the breeze, and wearing warm clothing in cooler seasons. This way, you experience the authenticity of camping with the added benefits of luxury, ensuring a memorable and enjoyable outdoor adventure.

What park rules should I be aware of?

Timberline guests must follow all Pennsylvania State Park rules. Key rules quiet time from 9 p.m. to 8 a.m., leashing and controlling pets, and alcohol is prohibited at all Pennslyvania State Parks. 

What should I know about wildlife in the park?

Regarding wildlife in the park, please refrain from feeding or approaching animals. Ensure your food and trash are securely stored to prevent attracting wildlife. Stick to marked trails and avoid venturing into bushes. Stay safe by observing these guidelines.

While the park's official quiet hours begin at 9 p.m., we kindly ask that our guests lower their voices and noise as the sun sets out of respect for those seeking a peaceful evening. Please remember that tents do not block much sound, so we encourage guests to keep noise levels down after dark.

Are smoking and open flames permitted? 

Smoking is not permitted in or around the glampsites. Open flames, including candles, are prohibited inside tents due to fire risks. Fines apply for violations.

All fires must be contained to designated fire rings and charcoal grills only.

Our tents are equipped to handle stormy weather conditions. Please note that we do not cancel reservations due to rain, wind, or thunderstorms. For unexpected weather-related changes to your plans, we recommend purchasing travel protection.

Our elevated location often experiences wind gusts exceeding 30 mph. Although our tents can withstand winds up to 60 mph, these gusts can produce noticeable noise. We recommend earplugs for light sleepers.

In severe weather, the safest place to take shelter is the park’s bathrooms; we encourage all guests to familiarize themselves with their location. During high winds and heavy rain, guests are responsible for fully zipping all windows and doors to prevent water entry and to help secure the tent against wind forces that can lift the structure.

Can I view a tent before booking? 

For privacy and security, direct viewing of tents is not allowed. We do not stage any of our photos online, so what you see is what you will be arriving to. 

If local staffing allows, call us at (267) 996-6867 to schedule a tent tour between 11 a.m. and 2 p.m.

Can I purchase items from the tent? 

Yes, items available for purchase include logo mugs, scented oils, and books, as listed in our online store. Guests may take these items directly from their tent, incurring charges on the card on file, or request new, unopened items during their stay for a fresh replacement from our stock.

What if I leave something behind?

Any item we find to have been left behind will be placed in Lost & Found and remain there for 14 days. On the 15th day, items are taken to our local donation center. If you left something behind, we are happy to mail the item back to you and charge the card on file for shipping and packaging (if needed).

Are your glamping sites accessible? 

Accessibility ramps are available upon request for nearly every site.